Website Policy

What is stated in these regulations in the masculine language is for convenience only and the regulations treat both sexes equally.
• The purchase through the website is subject to the conditions set out in these regulations.
• The actual purchase of the product on the website will constitute a statement on the part of the customer that he has read the provisions of these regulations, understood them and agreed to them. The Terms and Conditions constitute a binding contract between you and the Company.

The purchase 

• The site allows customers to conveniently, easily and safely purchase the product via the Internet.
  • The product can be purchased on the website at any time until stocks last.
  • The purchase on the website is by credit card only and the transaction will be made after its approval by the credit company.
  • The price of the product on the website includes the VAT
  • The company reserves the right to stop marketing and selling the product at any time and to deny the right to purchase on a sales site at its discretion.

Returns and cancellations

• The transaction can be canceled via e-mail to the company's customer service

sales@picollacita.com

. The cancellation of the transaction will be valid only after receiving a fax or e-mail from the company confirming the request to cancel the transaction. In case the cancellation is approved - the product must be returned to the company when all the costs involved in returning the product will apply to the customer. The product will be returned in its original packaging with the original invoice and 30 days have not yet passed from the date of purchase of the product.
• In case of cancellation of the transaction, the company will refund the customer the cost of the product if it has not yet been shipped.
• If the transaction is canceled after the customer has already received the product, the customer will bear the cost of shipping the product back to the company, including the documents sent with the product in addition to the cancellation fee.
The cancellation policy detailed above will only apply in relation to products purchased on the site. The company will not handle the return of products purchased through another source.

The transaction cancellation policy is subject to the Consumer Protection Law. 

Delivery and transportation of the product

• The company will take care of delivering the product to the customer to the address he typed when making the purchase on a sales site, within 7 business days.
  • The company will not be responsible for any delay and / or delay in delivery and / or non-delivery, caused as a result of force majeure and / or events beyond its control.
  • Delivery of the product will be made to the address provided by the customer at the time of purchase, which the customer may